![]() As a last resort I may have to invest in a Time Capsule which will always be compatible with a Mac. Or is it Apple’s fault? I wonder how many Apple users use WD external hard drives for Time Machine? Good thing I use a separate Cloud storage backup. It’s now several hours later and have heard nothing. What a crock! I can’t conceive of WD, a giant in the storage industry, not having a driver to backup the latest Apple OS. Eventually I had to leave a call-back number. Sadly, I waited on hold a long time then got disconnected! I had to call back yet again and work my way up to the 2nd tier and waited on hold again. I worked my way up to 2nd tier support level in order to talk to a more tech-savvy person. Why to erase WD Passport external hard drive When it comes to external hard drives, many users choose WD My Passport because of the rapid transfer rates and compact appearance design. ![]() No help there. I finally was told that El Capitan is not supported by my WD drive, therefore this is an issue for Apple and not their problem. Solution 1: erase WD My Passport with WD Drive Utilities - Solution 2: erase WD My Passport via advanced third-party software. I tried everything, incl running their utilities, downloading new firmware and calling WD support. ![]() ![]() I have a WD My Passport For Mac external hard drive that worked fine, then I upgraded my OSX to El Capitan. WD My Passport HDD and SSD: How to Use It on Windows 10 trend As above mentioned, the WD My Passport has been formatted to NTFS that is supported by Windows 10, so you can plug it into your Windows 10 computer and then start using it.
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